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Buyer beware, indeed. IF the trip goes as described, you'll have good value and quality. However, if anything is out of the ordinary, you are on the hook for everything. Expect no recourse, unless it comes with a price, and NO service support. Try being stuck in...
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3.0
#772134
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My husband and I bought a GC tour. After we were on the tour (day 3), I had to return home for a family emergency. Before we left, GC encouraged us to purchase travel protection insurance with Trip Mate and additional air fare insurance--which we did. Trip Mate...
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#770475
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We paid for insurance. We did not go to Paris due to terrorist attacks. Our friends and family were too frantic for us to travel in comfort. The insurance company they use refused to refund payment so I'm stuck with a "voucher" I will not use. Loss: over $3,000....
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Anonymous
Anonymous

It sounds like your choice not to go. The Cruise Critic in his article on this states: "What are my options if a country's political situation deteriorates before my cruise ...

#755970
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my friend and i recently booked this trip, then terrorism broke out in paris, france. we feel we should get our $225 trip money back (as well as trip cost) as we could not travel due to the terrorism. we think GCT would back up up with this with trip tik., otherwise...
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Anonymous
Joanne

I, too, had a reservation for Christmas Time on the Seine 2015. The trip was scheduled to start one week after the terrorist attack and I decided to not go. Unfortunately, I ...

#737480
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Grand Circle Travel - Grand circle are the worst on the rivers
Grand Circle Travel - Grand circle are the worst on the rivers
I worked many years for grand circle and can say that they are the worst company on the european rivers. They treat the people like Dirt You are just a number and we cannot do anything about that. Only Mr A. Lewis who is a arrogant and selfish person made the rules....
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Blankenberge, West-Vlaanderen
#727567
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I feel strongly that this company is untrustworthy. I changed a reservation for one trip for another within the time frame allowed. For some reason they didn't register the change and sent me final information for the first trip. When I called and said I had changed...
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1.0
I didn't like
  • Customer satisfaction
#693335
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There is currently no single supplement; the ships, food and crew are top-notch as are the guides (who all speak perfect English). Land tours offer off-touristy stops, so we can experience real life situations. The travelers are all American, so there are no cultural...
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5.0
I liked
  • Several trips i had taken
  • Customer service
  • All 21 trips we have taken with oat and grand circle
#684187
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During a recent GCT to Italy, I developed bronchial pneumonia which was "caught" from another traveler. (Wasn't ill when I began the trip, but developed symptoms six days into the trip.) I recommended that face masks be worn on the bus to prevent further transmission...
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I liked
  • Customer service
I didn't like
  • Food served
  • Food
#665171
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In May, I made a reservation for a tour of England/Scotland/Wales (departure 10/7/15) on the basis of assertions made by the GCT representative during a telephone conversation (one being that a full refund of monies expended would be refunded no matter when or why I...
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I didn't like
  • Huge rip off
  • Customer satisfaction
#656627
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I have taken several trips with this company . Today I called and wanted to make reservations for Ecuador and an extension to Easter Island. I did not want to use one of there contract airlines and told them I would use Delta. We continued to make a booking and I was...
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I didn't like
  • Customer satisfaction
#602708
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