I also traveled with Grand circle travel many times and I thought they are good until this week in Paris,France. My husband suffered from a sudden heart attack fell and broke his nose blood everywhere.
I called paramedics and he was transferred to French hospital and then to American hospital of Paris for heart surgery. When I email GCT to cancel my river cruise for the following day it was denied as they travel counselor (Stephanie ORN) and later on HARRIET spoke woman said they require 3 months notice to cancel a trip and they will not reimburse nor will give any credit for my $7900.00 payment.
EMERGENCY MEDICAL DOES NOT EXIST IN THEIR VOCABULARY.
Will not travel again and if you consider future trip read this.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Full refund.