State: Massachusetts Clear all filters (3 of 43 reviews match)
filters
state:
city:
Show
product:
Show
My husband and I traveled to Australia and New Zealand April- May of 2017 . Although the trip was nice, my husband got pneumonia, and missed all the activities in Sydney . We received excellent medical care in Australia but when we returned home, we made the claim to...
Read more
Anonymous
Barbara Bennet

I am having the same experience with Trip Mate. I bought the insurance on the recommdation of Nantucket Airlines. Allianz insurance was wonderful and paid immediately for a ...

I didn't like
  • Customer service
  • Customer satisfaction
#1124945
Reply to reviews
my friend and i recently booked this trip, then terrorism broke out in paris, france. we feel we should get our $225 trip money back (as well as trip cost) as we could not travel due to the terrorism. we think GCT would back up up with this with trip tik., otherwise...
Read more
Anonymous
Joanne

I, too, had a reservation for Christmas Time on the Seine 2015. The trip was scheduled to start one week after the terrorist attack and I decided to not go. Unfortunately, I ...

#737480
Reply to reviews
If clients are wondering why they feel short changed, they should try working for Grand Circle Travel. Alan and Harriett Lewis have fostered an environment of fear and loathing amongst employees which results in massive firings and low morale all because they have no...
Read more
Anonymous
PD

I worked for GCT as a Program Director/Trip Leader. The culture in the company allowed widespread bullying. When you work for them you are an independent contractor - very con...

Anonymous
anonymous

This is not a positive work environment. The environment is stressful for everyone, especially in sales where goals are set very high, and since leads are not your own, succes...

#296985
Reply to reviews