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Grand Circle Travel - Sold out status

1.0
Details
Grand Circle continues to advertise actively for Egypt trip full well knowing it is sold out until October 2021and then they will take your 500.00 and hold it til then.
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Review
#1645856 Review #1645856 is a subjective opinion of poster.
Cons
  • Not as advertised
Reason of review
Not as described/ advertised
Preferred solution
Find a spot on Egypt tour
1.9
Details
I also traveled with Grand circle travel many times and I thought they are good until this week in Paris,France. My husband suffered from a sudden heart attack fell and broke his nose blood everywhere. I called paramedics and he was transferred to French hospital and...
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Review
#1311973 Review #1311973 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
4.6
Details
Traveled with them 5 times and was generally happy . This last year they made a 180 degree about face regarding their single travelers and retention policies. They had advertised their appreciation of solo travelers and welcomed them even sending notices of expanding...
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1 comment
Anonymous
#1691864

Yes, I worked for them for a while. They are all about getting your money and hoping that you don't complain about what you get.

Their ships are old- 20 years- and are really not comparable in the sense to their competitors. They grossly overcharge for their flights ( 500.00 more than you can get) and if you don't buy theirs they charge you for transfers. They brag about how great they are for solo travelers, but solo travelers are discriminated against for promotions and cabin assignments.

The travel insurance they push is much higher than you can get on your own, and they call it "cancel for any reason". What they wont tell you upfront is that it is a voucher for future travel, and not a refund.

Review
#1187560 Review #1187560 is a subjective opinion of poster.
Reason of review
Poor customer service
My husband and I traveled to Australia and New Zealand April- May of 2017 . Although the trip was nice, my husband got pneumonia, and missed all the activities in Sydney . We received excellent medical care in Australia but when we returned home, we made the claim to...
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1 comment
Anonymous
#1416627

I am having the same experience with Trip Mate. I bought the insurance on the recommdation of Nantucket Airlines. Allianz insurance was wonderful and paid immediately for a different leg of the same trip.

Review
#1124945 Review #1124945 is a subjective opinion of poster.
Cons
  • Customer satisfaction
  • Customer service
Reason of review
Terrible trip insurance company
Loss
$125
Preferred solution
Let the company propose a solution
I’ve taken many trips with Grand Circle Travel. I have taken many trips with them. I always thought that they did a great job, and have recommended them to many people. Having said that, this evening I received a call from someone unknown to me. She reminded me about...
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Review
#1242028 Review #1242028 is a subjective opinion of poster.
Service
Grand Circle Travel Customer Care
Reason of review
Poor customer service
4.8
Details
I've taken 3 OAT trips so far and will head out to East Canada in two days. It should be interesting to see how a 40 person tour compares to the 16 person OAT tours. I am amazed at the value Grand Circle can offer especially to a single traveler. Tour guides great....
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1 comment
Anonymous
#1493571

I have always had good experiences when traveling with Grand Circle. We have done 7 river cruises with them and plan to do many more.

Review
#1105974 Review #1105974 is a subjective opinion of poster.
Service
Grand Circle Travel Tour
Pros
  • Several trips i had taken
Reason of review
Good quality
The trip was the best tour we have ever taken! We are a 70 year old married couple, that took a ground escorted group tour (37 pax) to Spain and Portugal and added a pre-trip of 4 additional nights in Barcelona. Antonio Fuentes was our tour director, and was simply THE...
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Review
#956815 Review #956815 is a subjective opinion of poster.
Service
Grand Circle Travel Spain And Portugal In Depth Tour
Reason of review
Good quality
2.5
Details
We went on the Canadian trip and all was well except for one motel. What I dislike about GC is they don't even respond to your complaints, they just igore you and keep sending you more litature on future trips. We had used them 3 times before but I will not use them in...
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Review
#955242 Review #955242 is a subjective opinion of poster.
Service
Grand Circle Travel Tour
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
5.0
Details
We have traveled with Grand Circle and Overseas Adventure, 38 trips in ten years. Obviously, we would not continue to book trips with these companies if we were not very pleased with the service, the food, the itinerarys, the tour directors, and all of the aspects...
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Review
#930913 Review #930913 is a subjective opinion of poster.
Service
Grand Circle Travel Cruise
Pros
  • All aspects of the many trips
Reason of review
Good customer service
Tags
  • Great Trips

Contact Grand Circle Travel Customer Service

Mailing Address:
Grand Circle Corporation
347 Congress St.
Boston, Massachusetts 02210
United States
Phone:
(800) 321-2835
All Grand Circle Travel Contacts

Compare Grand Circle Travel to

Trafalgar Tours
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Grand Circle Travel - Grand circle are the worst on the rivers
Grand Circle Travel - Grand circle are the worst on the rivers
I worked many years for grand circle and can say that they are the worst company on the european rivers. They treat the people like Dirt You are just a number and we cannot do anything about that. Only Mr A. Lewis who is a arrogant and selfish person made the rules....
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Review
#727567 Review #727567 is a subjective opinion of poster.
Reason of review
Bad quality